Office Depot, Inc. recently launched same-day delivery in Atlanta and Los Angeles, with plans to launch the service in Ft. Lauderdale/Miami early September.
The same-day delivery service is powered by Deliv, a leading crowdsourced, last-mile logistics company providing same-day delivery and returns for omnichannel retailers, local businesses and e-commerce companies. The same-day service is designed to better meet customer expectations as the omnichannel shopping experience continues to expand.
“With our new same-day delivery and our omnichannel approach, we are utlizing our retail stores as assets and part of our supply chain to give our customers the best possible experience,” says Gerry Smith, CEO of Office Depot, Inc.
Customers who shop on officedepot.com will have the option of scheduled same-day delivery between 8 a.m. and 11 a.m., 11 a.m. to 2 p.m., 2 p.m. to 5 p.m. or 5 p.m. to 8 p.m., depending upon the time of day they shop. For a limited time, Office Depot plans to waive the delivery fee as an introductory offer. Deliv’s technology enables Office Depot customers to select the delivery times and locations that work best for them while being able to track their purchases in real-time.
“Retail is undergoing a rapid transformation,” says Kevin Moffitt, senior vice-president and chief digital officer at Office Depot, Inc. “To exceed our customers’ increasing expectations, we continue to enhance our omnichannel shopping experience. Adding same-day delivery capabilities to our growing in-store pickup and ship-from-store programs allows us to better leverage our retail locations as distribution hubs, and serve our customers faster and more efficiently.”
“Office Depot is now providing businesses with the type of service customers expect,” says Daphne Carmeli, CEO and founder at Deliv. “I am pleased that Deliv was chosen as its partner to power this new offering.”
By the end of 2017, same-day delivery is expected to roll out in additional markets.